Crisis Support Services:

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These services will be able to support you when you are experiencing an emergency or a crisis. 

A crisis is described as: when you're unable to function in your daily life, or, when you might be a danger to yourself or others.

Even if you're not sure if you're experience a crisis, these services will help to direct you to the right service so it's best to contact them.

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In case of emergency: Call 000 

Suicide Call Back Service: Open 24/7. Call 1300 659 467 
https://www.suicidecallbackservice.org.au/

Lifeline: Open 24/7 Call: 13 11 14 
https://www.lifeline.org.au/

Beyond Blue: Open 24/7 Call: 1300 22 4636  
https://www.beyondblue.org.au/get-support/talk-to-a-counsellor 

1800RESPECT: Open 24/7 Call 1800 737 732 
https://www.1800respect.org.au

SANE Australia: Open Mon-Fri 10am-10pm (AEST) Call: 1800 187 263 
https://www.sane.org 

National Relay Service: Open 24/7 Call: 1300 555 727 
https://www.infrastructure.gov.au/media-communications-arts/phone/services-people-disability/accesshub/national-relay-service 

Qlife:  Open 3pm - Midnight (AEST) Call: 1800 184 527  
https://www.qlife.org.au

Blue Knot Helpline: Open Mon-Sun 9-5pm (AEST)  Call: 1300 657 380 Webchat also available 
https://blueknot.org.au/survivors/blue-knot-helpline-redress-support-service/ 

If you are under 25 years old, you can reach out to Kids Helpline: Open 24/7 Call: 1800 55 1800 
https://kidshelpline.com.au/

If you are under 25 years old, you can reach out to eheadspace: Open 9am to 1am (AEST) Call: 1800 650 890  
https://headspace.org.au/online-and-phone-support/ 

For LaTrobe University students: Open 5pm - 9am: Out of Hours Crisis Line Call: 1300 146 307 or Text: 0488 884 100 (5.00 pm–9.00 am weekdays, 24 hours weekends and public holidays).

Non-urgent care:

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If you would like to speak to someone for support, and it is not a crisis, you can also reach out to one the helplines linked in this resources: 

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Helplines, Telephone and Counselling Services for Children, Young People and Adults 
https://aifs.gov.au/resources/resource-sheets/helplines-telephone-and-online-counselling-services-children-young-people\ 

For LaTrobe University students: https://www.latrobe.edu.au/students/support/wellbeing/services/counselling

For The University of Melbourne students: https://services.unimelb.edu.au/counsel 

For RMIT University students: https://www.rmit.edu.au/students/support-services/health-safety-wellbeing/mental-health-counselling/counselling

For Monash University students: https://www.monash.edu/students/support/health/counselling

For people aged 26 and older seeking support in their local community: https://www.betterhealth.vic.gov.au/mhwlocal

For Mandarin speakers wanting to support friends and family members: https://www.lifelineh2hsydney.org.au/find-training/everyday-counsellor-chinese/