
In October 2024,
we worked with headspace Syndal who are a headspace site located in a high Asian-population area of Melbourne.
hSyndal wanted to learn more about culturally-responsive practice specifically for the Asian population, to ensure that the team were well equipped to meet the needs of the young people presenting to the service.
The team highlighted that they were finding it challenging to approach mental health conversations with the parents of young, Asian people, and this was then impacting on the young person’s care and recovery.
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Our Solution
We delivered a 90 minute online PD covering the causes of negative stigma in Asian communities, the impact of factors such as skilled migration and cultural dissonance on migrant family units, and a deep dive into the frameworks that underpin the way in which many Asian parents may be approaching mental health services.
Shortly after the training, we learned that the hSyndal team felt like they had the proper terminology to explain and discuss some of the presentations they were seeing, leading to greater conversations in their case reviews and team meetings.
Furthermore, some team members were able to reflect on some past interactions with young people of Asian identities, and led one team member to call a young person who had recently disengaged from the service to outline how they may have missed some cultural nuances in their interaction.

Since then,
the training has been shared with all new team members as part of their onboarding requirements, and we look forward to hearing more about their continuing and strengthening relationship with the young people they support!


























